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We’ve been helping people and providing more than a measure of peace of mind for over 120 years.  And we owe every bit of our success to a talented team of driven professionals – people who care about their work, care about our reputation, and care about making sure the highest level of protection is always wrapped in the warmest blanket of security and integrity.

Millers Mutual provides equal employment opportunities to all employees and applicants for employment. We will not discriminate against any employee or applicant because of race or ethnic group, religion, color, ancestry, place of birth, sex or sexual orientation, age, national origin or disability.

Employee Benefits

At Millers Mutual Insurance, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

  • 401K Plan

  • Paid Holidays

  • Dental

  • Paid Vacation

  • Vision

  • Medical

Open Positions

File Auditor

Millers Mutual Insurance

In the wake of an accident, an insurance policy should provide a source of solace. Without a carrier that’s deeply invested in the multifamily housing space, property owners experiencing a loss may find just the opposite. Avoiding gaps in coverage takes singular focus. Where other providers divide their attention across multiple classes of business, Millers zeros in on multifamily housing. Our agents and our customers deserve a carrier that’s dedicated to understanding the intricacies of multifamily housing.

Based in Harrisburg, PA, Millers Mutual Insurance is the niche property & casualty insurer that brings stability to multifamily housing. We currently serve multifamily housing, student housing, affordable housing & commercial real estate markets in PA, DE, MD, NC, OH, VA & D.C.

File Auditor Position Overview

As a File Auditor at Millers Mutual, you’ll become part of a passionate team that values humility, company-wide leadership, and trust, and sees culture as core to its ability to become a reassuring force in the lives of our customers.

In this role, leadership will depend on you to evaluate underwriting and claims files for overall completeness, helping to provide consistency among our underwriting book and claims files. Your deep understanding of our underwriting exposures and claims practices and procedures will set you up for success.

In line with our lead-from anywhere philosophy, you’ll be expected to use your strong analytical and organizational skills to identify and report to Leadership on underwriting and claims issues and identified trends. Additionally, you will collaborate with the underwriting and claims leaders to advise on changes needed to business processes and develop and implement solutions. Furthermore, we ask that you prioritize providing prompt, accurate, courteous, and professional services to your fellow employees.

Essential Job Functions

  • Performs audits on Underwriting and Claims files reviewing for overall completeness.
  • Obtains, analyzes, and appraises information contained in the underwriting or claim file as a basis for an informed, objective opinion.
  • Develop, enhance, and maintain audit procedural checkpoints, methods, and techniques to validate information.
  • Identifies and reports on underwriting and claims issues/trends identified within audited files.
  • Compiles audit results and prepares reports for leadership.
  • Responsible for overall quality, content, and consistency of audited files and reports.
  • Working in conjunction with Risk Services, develop and recommend internal controls to minimize risk exposure.
  • Identifies potential training needs.
  • Provides technical information on Underwriting and Claims questions.
  • Acts as the subject matter expert.
  • Utilizes business intelligence to develop trends or losses within Millers book of business.
  • Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Special projects as assigned.

Qualifications/Requirements

  • Bachelor’s degree or equivalent experience in an auditing role
  • Minimum 8 years of experience in Commercial Property Underwriting is preferred
  • Five years of Claims experience and understanding of claims best practices is preferred
  • Strong analytical and organizational skills
  • Demonstrated strong communication skills
  • Ability to interact and develop relationships at all levels both internally and externally
  • Proficient computer knowledge including, but not limited to, all aspects of Microsoft Office

Interested In Joining Our Team?

In the aftermath of the unforeseen, with Millers Mutual as their carrier, customers can have the peace that comes from knowing loss doesn’t have to be permanent. The ability to lead from any position, humility, trustworthiness, and passion are all immovable facets of Millers employees. If this sounds like you, we’d love to know more about you. Please submit your cover letter and resume to Karen Anuscavage, Vice President of Human Resources at kanuscavage@millersinsurance.com.

Apply Online

We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.

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