Driven by passion, grounded by experience
Insurance professionals who truly work for you
At Millers Mutual, we go out of our way to treat our clients like people and we use our industry experience and diversified knowledge base to protect what you value most in business and in life.
Leadership Team

In the community, Karen is an active member of the Society for Human Resources Management, served on the board of Lancaster Ice Club and coached high school competitive cheerleading. She and her husband have two children.
Karen Anuscavage
VP, Human Resources

Scott is an eager life-long learner of the insurance industry. He pursued his CPCU designation and successfully attained the designation in 2014. In 2017, Scott pursued his Master of Science in Insurance Management through Boston University and completed that program in September 2018.
Scott’s background in the business gives him an overall advantage moving into his new role where he will lead Support Services, Compliance, Product Development and Pricing.
Scott Billett, CPCU
VP, Operations

Tim attended Brooklyn College and the University of New Hampshire and also completed multiple segments toward the CPCU designation at the College of Insurance in New York City. Tim is a licensed Pennsylvania life, Health & Annuity Producer.
Timothy Kirk
VP, Claims

Lisa earned her master's degree in Consumer/Industrial research psychology, a graduate program at Cleveland State University that has prepared her with specialized training in professional research design/ statistical analysis, implementation and analysis.
Lisa Kozlowski
VP, Marketing & Customer Experience

Don has a bachelor’s degree in business administration and management from Bloomsburg University. He also holds numerous professional designations, including CPCU (Chartered Property Casualty Underwriter), AFIS (Agribusiness and Farm Insurance Specialist), AU (Associate in Underwriting) and a Certificate in General Insurance.
Don Manley, CPCU
VP, Underwriting

Jonah started his career as a National Programs Underwriter at Smith Bell & Thompson, Inc. He then went on to work at Westfield Group for over 11 years in underwriting and leadership.
Jonah currently sits on the Pennsylvania Association of Mutual Insurance Companies Board of Directors. He holds a degree in Insurance and Risk Management from the Penn State University’s Smeal College of Business. He also completed The Institutes/Darden School of Business Executive Education Program.
Jonah Mull, CRIS
President & Chief Executive Officer

During his career, Scott has held various senior level positions, including senior executive with Westfield Insurance, where he provided strategic and operational leadership for a specialty division focused on workers compensation, agribusiness and transportation. Prior to that, he was executive vice president and chief operating officer at Old Guard Insurance in central Pennsylvania, where he was responsible for all aspects of the insurance operation including underwriting, claims, risk control, information systems, marketing and customer service.
Scott also has experience running claims operations for both national and regional insurance carriers, and he has worked for a reinsurer, providing coverage for mutual companies throughout the U.S. Most recently, Scott worked for a large insurance agency developing specialty programs and alternative risk transfer mechanisms.
In addition to receiving his bachelor’s degree at Mansfield University, Scott earned a master of management degree from Penn State University and he completed an executive program in competition and strategy at Harvard Business School. He also has his CPCU (Chartered Property Casualty Underwriter) designation.
An active community member, Scott has served on the boards of the Lititz recCenter, Manheim Township Foundation and Highland Presbyterian Church. He and his wife, Sandra, have three children.
Scott Orndorff, CPCU
Vice Chairman of the Board and Chief Advisor to the President/CEO

Jeff received his bachelor’s degree in business administration from the University of Colorado at Boulder, graduating magna cum laude. Additionally, he earned a master’s of business administration in finance and accounting at Mount Saint Mary’s University from which he graduated with honors. Jeff currently holds a Certified Treasury Professional designation.
Jeff has served on the boards of Hanover Day Nursery, Inc. and Hanover Capital Management, Inc. He is a Bridges Society Member of the United Way of the Capital Region. Jeff and his wife, Lisa, have two children.
Jeffrey Pratt, CTP, LIFA
Executive Vice President, Chief Financial Officer

Caroline Raneri, CIC, AAI, AU, CISR
VP, Sales & Agency Relations

Begyn’s career began at Liberty Mutual Group as a senior underwriter in the commercial lines department underwriting multi-lines of coverage including property, general liability, workers’ comp, auto, inland marine and more. He made the move to Westfield Insurance in 2011 where he started as a middle market field manager and was promoted to leadership in 2014. Jeff received his bachelor’s degree in business administration from the University of Colorado at Boulder, graduating magna cum laude. Additionally, he earned a master’s of business administration in finance and accounting at Mount Saint Mary’s University from which he graduated with honors. Jeff currently holds a Certified Treasury Professional designation.
Jeff has served on the boards of Hanover Day Nursery, Inc. and Hanover Capital Management, Inc. He is a Bridges Society Member of the United Way of the Capital Region. Jeff and his wife, Lisa, have two children.
Joe Begyn
AVP, Underwriting and Risk Services
Staff

Isabel
Assistant Underwriter

Jack
File Auditor

Jerolyn
Sr. Programmer/Analyst

Lisa
Leadership Effectiveness & Development Specialist

Crystal
Supervisor, Data Management and Analytics

Lisa
Assistant Underwriter

Mickey
Controller

Vicki
Underwriter II

Bo
Claims Service Representative

Jim
Property Adjuster

Shelby
Product Development & Compliance Specialist

Stuart
Agency and Brokerage Sales Relationship Leader

Kevin
Field Underwriter

Coleen
Underwriting Leader

Leslie
Underwriting Technical Assistant

Wayne
Computer Operator

Steve
Director of Strategic Initiatives

Derek
Rate & Pricing Analyst

James
Infrastructure Technology Administrator

Rick
Property Adjuster

Katie
PR and Marketing Communications Specialist

Michael
Application Architect

Courtney
Supervisor, Liability Adjusting

Alex
Property Claim Representative

Samuel
Core Applications Development Leader

Alfred
Senior Programmer/Analyst

Amy
Subrogation Adjuster

Dawn
Quality Control Specialist

Nicole
Riverside CSR

Anthony
Underwriter

Lisa
Field Underwriter

Jacquelyn
Quality Control Specialist

Kristy
Underwriter

Sarah
Executive Assistant

Rebecca
Underwriting Technical Assistant

Brian
Commercial Underwriter

Sharrod
Risk Services Leader

Paul
Sr. Property Claim Representative

Nicole
Staff Accountant

Christy
Accounting Generalist

Kerri
Agency Licensing & Appointment Coordinator

Deanna
Support Services Supervisor

Derek
Underwriting Leader

Jake
Assistant Underwriter

Tyne
Underwriter

Whitney
Underwriter

Kris
Quality Control Specialist

Ann
Underwriting Technical Assistant

Aron
Underwriter

Deb
Senior Data Warehouse Analyst/Developer

Sally
Administrative Coordinator

Shari
Riverside Account Manager

Rachel
Assistant Underwriter

Shawn
Supervisor, Property Adjusting

Joan
Administrative Assistant

Donna
Accounting Generalist

Crystal
Underwriter
