Driven by passion, grounded by experience
Insurance professionals who truly work for you
At Millers Mutual, we go out of our way to treat our clients like people and we use our industry experience and diversified knowledge base to protect what you value most in business and in life.
In the community, Karen is an active member of the Society for Human Resources Management, served on the board of Lancaster Ice Club and coached high school competitive cheerleading. She and her husband have two children.
VP, Human Resources
Tim attended Brooklyn College and the University of New Hampshire and also completed multiple segments toward the CPCU designation at the College of Insurance in New York City. Tim is a licensed Pennsylvania life, Health & Annuity Producer.
Lisa earned her master's degree in Consumer/Industrial research psychology, a graduate program at Cleveland State University that has prepared her with specialized training in professional research design/ statistical analysis, implementation and analysis.
VP, Marketing & Customer Experience
Don has a bachelor’s degree in business administration and management from Bloomsburg University. He also holds numerous professional designations, including CPCU (Chartered Property Casualty Underwriter), AFIS (Agribusiness and Farm Insurance Specialist), AU (Associate in Underwriting) and a Certificate in General Insurance.
Don Manley, CPCU
Jonah Mull, CRIS
Executive Vice President & Chief Operating Officer
During his career, Scott has held various senior level positions, including senior executive with Westfield Insurance, where he provided strategic and operational leadership for a specialty division focused on workers compensation, agribusiness and transportation. Prior to that, he was executive vice president and chief operating officer at Old Guard Insurance in central Pennsylvania, where he was responsible for all aspects of the insurance operation including underwriting, claims, risk control, information systems, marketing and customer service.
Scott also has experience running claims operations for both national and regional insurance carriers, and he has worked for a reinsurer, providing coverage for mutual companies throughout the U.S. Most recently, Scott worked for a large insurance agency developing specialty programs and alternative risk transfer mechanisms.
In addition to receiving his bachelor’s degree at Mansfield University, Scott earned a master of management degree from Penn State University and he completed an executive program in competition and strategy at Harvard Business School. He also has his CPCU (Chartered Property Casualty Underwriter) designation.
An active community member, Scott has served on the boards of the Lititz recCenter, Manheim Township Foundation and Highland Presbyterian Church. He and his wife, Sandra, have three children.
Scott Orndorff, CPCU
President & CEO
Jeff received his bachelor’s degree in business administration from the University of Colorado at Boulder, graduating magna cum laude. Additionally, he earned a master’s of business administration in finance and accounting at Mount Saint Mary’s University from which he graduated with honors. Jeff currently holds a Certified Treasury Professional designation.
Jeff has served on the boards of Hanover Day Nursery, Inc. and Hanover Capital Management, Inc. He is a Bridges Society Member of the United Way of the Capital Region. Jeff and his wife, Lisa, have two children.
Jeffrey Pratt, CTP, LIFA
Chief Financial Officer
Caroline Raneri, CIC, AAI, AU, CISR
VP, Sales & Agency Relations
Scott is an eager life-long learner of the insurance industry. He pursued his CPCU designation and successfully attained the designation in 2014. In 2017, Scott pursued his Master of Science in Insurance Management through Boston University and completed that program in September 2018.
Scott’s background in the business gives him an overall advantage moving into his new role where he will lead Support Services, Compliance, Product Development and Pricing.